Privacy Policy

Effective and last updated: August 22, 2026

Digitalholics LLC (“Digitalholics,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit digitalholics.com, request a consultation or service, communicate with us, or receive services from us.

Information we collect

We may collect information that you provide directly, including your name, email address, telephone or mobile number, billing and service addresses, project details, service preferences, communications, and payment or transaction information. We may also collect technical information such as browser type, device information, IP address, referring pages, and website usage information through cookies and similar technologies.

How we use information

We may use information to respond to inquiries; prepare proposals; schedule, perform, document, and support services; communicate appointment and technician updates; process transactions; maintain customer and service records; improve our website and operations; protect against fraud or misuse; meet legal obligations; and enforce our agreements.

SMS, MMS, and messaging privacy

If you expressly consent, Digitalholics may send service-related messages such as appointment confirmations and reminders, scheduling changes, technician en-route or estimated-arrival updates, job-completion notices, and customer-service replies. Message frequency varies according to your service activity. Message and data rates may apply.

You may opt out at any time by replying STOP. You may request assistance by replying HELP or contacting us using the information below. Consent to receive messages is not a condition of purchase. For additional messaging terms, see our SMS Terms & Conditions.

When we disclose information

We may disclose information to service providers that perform functions for us, such as website hosting, communications delivery, scheduling, customer management, payment processing, accounting, analytics, and professional services. These providers may use information only to perform services for us or as permitted by law. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or when you direct or authorize us to do so.

Cookies and analytics

Our website may use cookies and similar technologies to operate the site, remember preferences, understand usage, and improve performance. Browser controls may allow you to limit cookies, although some site features may not function correctly as a result.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including service, warranty, accounting, dispute-resolution, and legal requirements. We use reasonable administrative, technical, and physical safeguards designed to protect information. No storage or transmission method is completely secure, and we cannot guarantee absolute security.

Your choices

You may ask us to update or correct your contact information or to address a privacy question by contacting us. You may opt out of text messages by replying STOP and may unsubscribe from promotional email using the instructions in the email, when applicable. Transactional or service communications may still be sent when necessary to provide requested services.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

External links

Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, not this Privacy Policy.

Changes to this policy

We may update this Privacy Policy periodically. We will post the updated version on this page and revise the effective date above.

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