Common questions
Answers, in plain English
What a project costs, what the first consultation involves, who looks after the system afterwards, and where we work. If your question is not here, call (469) 666-0747.
Every question
Before you call
01How much does a custom home theater or smart home cost?
Every project is scoped to your room and goals — from a focused media room to a reference-grade dedicated theater or whole-home automation. After a complimentary consultation, you receive a written, line-item proposal matched to your space and your budget — no surprises later.
02What does the first consultation cost?
The initial phone consultation is complimentary and carries no obligation. We use the call to understand your goals, location, approximate scope and timing. On-site consultations and detailed design services may involve a fee depending on travel distance, project complexity and scope. We will disclose and confirm any fee with you in advance.
03Are you licensed?
Digitalholics holds Texas Alarm License B12713501, and is a THX-certified firm, CEDIA member, Lutron Gold Dealer, and Control4 Certified Dealer. Your project is coordinated by our local team from design through installation and ongoing support.
04Who takes care of my system after installation?
The same local DFW team that installed it. We offer remote system monitoring, priority on-site service, and one phone number to call — (469) 666-0747. Remote monitoring and support can help identify and resolve many issues quickly.
05Can you work with my builder during new construction?
Absolutely — pre-construction is the ideal time to call us. We coordinate wiring, speaker placement, and low-voltage infrastructure directly with your builder so everything is hidden and designed in from day one.
06Which areas do you serve?
We are based in Plano and serve the greater DFW metroplex, including Frisco, Plano, McKinney, Allen, Prosper, Dallas, Southlake, Westlake, and Flower Mound.
Complimentary Consultation
Start with a complimentary consultation
It starts with a phone call — what the space is, how you use it, and what you want it to do. If it is a fit we book the walkthrough, then send a written, line-item proposal. You approve the scope before anyone books a crew.
- A complimentary phone consultation. No obligation.
- A written plan before anyone talks price.
- We aim to respond within one business day.
No charge, no obligation · We aim to respond within one business day

